Terms & Conditions

Orders
1. Any purchase of our products will be governed by these terms to the exclusion of any other terms.
2. All products are subject to availability.
3. All orders are subject to acceptance by us.
4. Any advice or recommendation given by us is followed or acted upon entirely at your own risk. The quantity, quality and description of any specifications for the products shall be those set out in the site but you should be aware that the images appearing on the website are not always accurate. We reserve the right to correct errors and omissions in any price or other information without any liability.


Delivery
1. Due to limited availability of some of the products we sell, a particular item may be out of stock. Orders in this case may be split but are subject to dispatch costs for each.
2. Delivery will be advised but please leave up to 30 days for delivery. Any delivery date will be an estimate only. We shall not be liable for delays caused by matters outside our control.
3. Any claim based on any defect in quality or condition of the products must be notified to us within 10 days of delivery after which you will be deemed to have accepted the products.
4. Risk of damage to or loss of the product shall pass to you at the point at which they are delivered.
5. For UK couriered consignments we reserve the right to charge a GBP15 charge for redirection to address other then the delivery address specified in your order. If no delivery address is specified consignments will automatically be sent to the billing address.


Payment
1. Payment will be debited from your card once your order is dispatched.
2. We use the secure services of PayPal which enable payment by most credit and debit cards. You do not have to be a member of PayPal.
3. All prices are subject to change without prior notice to reflect any increase in the cost to us.
4. We aim to protect legitimate credit card owners from fraud and therefore will report to the necessary authorities any person attempting to use a card which they are not authorised to use.


Property
1. The artwork’s title of ownership will be transferred to you upon receipt of cleared payment. Copyrights remain the property of the artist.
2. Chinwe Chukwuogo-Roy asserts all of her intellectual property rights in all of its promotional materials and trademarks.


Warranties and Liability
1. To the extent permitted by law, we shall not have any liability for the content of any websites which link into this site.
2. All products supplied conform to all relevant British and European standards.


Returning faulty goods
1. If any product that is purchased is damaged we will exchange it for a suitable replacement free of charge provided that the product is returned to us in its original packaging.


Export
1. Due to it being a circumstance beyond our control, we do not accept any responsibility for shipment delays due to customs issues and/or for any excise duties levied on a consignment.


Your right to cancel
1. You have the right to cancel your order within 14 working days from the day after the goods have been received under the Distance Selling Regulations Act 2000.
2. A refund of costs of goods will be paid back to you within 30 days of their return or you notification of cancellation of order whichever is latest.


Further Information
1. We confirm that we will not pass on any of your information to any other company. The information we have about you will be stored on computer and your details added to our mailing list. If you do not wish us to send to you any further offers or promotional materials then please highlight the appropriate box on the website.


Customer Satisfaction
1. If you are not happy with the service you have received please contact Qua Tendis on the following telephone number +44 (0) 1728 746 571 or e-mail: chinwe@chinwe.com


General
1. You are not entitled to assign or transfer any of your rights or obligations under this contract.
2. This contract shall be governed by the laws of England and you agree to submit to the non-exclusive jurisdiction of the English courts.